Visa & RC Document Support Guide
If you’re staying with Enkostay and need documents for visa application or Residence Card (RC) purposes, you can easily download them from your account.
Available Documents
We currently provide the following documents:
Confirmation of Residence / Accommodation
Lease and Sublease Agreement
Business License/Resident ID Card of Host
Invoice / Receipt
How to Download Documents
Log in to your account.
Go to My booking → Stay → Document.
You’ll see the Document issuance page.
Use Add tenant to enter the required tenant information.
You can only add the number of tenants specified in your contract (not the maximum room capacity).
If the number of tenants listed in your contract differs from the actual number of residents who need documents, please email us at stay_support@enko.kr.
Example: Tenant 1
Please enter the required information for issuance.
After filling in the details, check the box on the tenant card and click Next.
Issuing Documents
On the next page, you can access the available documents:
Invoice → available for immediate download.
Other documents (Residence Confirmation, Contract, Business Certificate, etc.) → may require host information.
If your host has already entered the required details, you can download them right away.
If not, click Request documents from host to send a notification to your host.
👉 With this process, you can quickly and easily prepare the necessary documents for your visa or RC application.